---
title: Careers — StreamLine Partners
description: StreamLine Partners is hiring an SDR and two Junior Service Management Consultants on the Gold Coast and in Melbourne. Read about working with us and the roles on offer.
---

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[Home](https://streamlinepartners.com.au/?hsLang=en)/Careers

# We'd rather grow people *than keep hiring them.*

StreamLine Partners is a specialist ITSM and ITOM consultancy. Small, remote-first, Australian. We have more work coming in than the current team can carry, so we're building the next layer: **one SDR in Melbourne and two Junior Service Management Consultants on the Gold Coast or in Melbourne.**

[See the open roles →](https://streamlinepartners.com.au/careers#roles) [Meet the firm](https://streamlinepartners.com.au/company?hsLang=en)

Why we're hiring

Progression here is tied to what you've delivered, not time served. SDR to Account Executive. Junior Consultant to Senior, then Architect.

3 roles

Gold Coast · Melbourne

Remote-first

Certifications paid

Why here

## Three things that are *different about working here.*

**You see the whole picture.** Sales, delivery and account management sit in one team. You learn how enterprise software is bought, built and run, not just your slice of it.

**Senior people beside you, daily.** Thirteen years of selling in this market and senior ITSM architects, involved in your work as it happens. Feedback comes the same day, not in a quarterly review.

**A path you can point to.** The people who move fastest take ownership of a piece of work early and see it through. We'll give you that chance in your first months, not your third year.

How we work

## Small team. *Real client work.*

### Remote-first.

Hubs on the Gold Coast (Tamborine Mountain) and in Melbourne. Most days you'll work with colleagues over video, so you'll need to be comfortable with that from the start.

### Certifications paid.

On the platforms we deliver: Freshservice, Xurrent, Ivanti, Virima and ServiceNow, plus whatever our clients bring us next. We'd rather you were certified than guessing.

### Live projects early.

Healthcare, government, pharmaceuticals and higher education. You'll be on client work in your first month, under a senior consultant who reviews it and explains why.

### Direct access.

The Managing Partner and senior consultants are on your projects, not above them. When a call goes badly or a build won't behave, the person who can help is in the same channel.

Where it leads

## A path you can *point to.*

Sales · Step one

SDR

Build pipeline. Learn the market, the buyers and the products.

Sales · Next

Account Executive

Own deals end to end, usually around the 18 to 24 month mark.

Consulting · Step one

Junior Consultant

Hands-on build under a senior consultant, across more than one platform.

Consulting · Next

Senior → Architect

Lead delivery, then design the solutions clients buy.

Open roles

## Three roles. *Two cities.*

Full time, permanent. All roles need existing Australian work rights.

### Sales Development Representative

Melbourne office $80,000 base + super + commission Read the full role →

#### What you'll do

Build pipeline for our consulting and licensing business. Research target organisations, ring senior IT and service management leaders, book qualified meetings and keep the CRM honest: records complete, sequences followed, no leads falling through the cracks.

You won't need to know anything about IT service management. We'll teach you the market, the buyers and the products.

#### What's in it for you

- $80,000 base plus super, with commission paid on meetings that hold. You'll be earning from your second month rather than waiting six months for a deal to close. Realistic first-year earnings sit around $100,000.
- You'll work alongside our Sales and Growth Partner in the Melbourne office every day. That's thirteen years of selling in this market sitting next to you, there when a call goes badly and when you're not sure how to get past a gatekeeper.
- You'll see the whole cycle, from first call to signed contract, which is the fastest way to learn how enterprise software actually gets bought.
- Once you've proven you can build pipeline, usually around the 18 to 24 month mark, the next step is Account Executive or a move into our consulting side, depending on where your interests land.

#### One honest note

Most of your calls won't connect. You'll be ringing senior people who are busy and didn't ask to hear from you, and some days nothing will land. If that reads as a challenge rather than a warning, we'd like to hear from you.

[Apply for this role →](https://streamlinepartners.com.au/careers#apply)

### Junior Service Management Consultant × 2

Gold Coast or Melbourne · hybrid $80,000–$100,000 base + super Read the full role →

#### What you'll do

You'll work inside client delivery from day one: configuring workflows, building catalogue items and forms, setting up integrations, testing, writing documentation and sitting in client workshops. You'll do the hands-on build under a senior consultant who reviews it and shows you why things are done a certain way. Within your first year you'll have delivered on several real projects across more than one platform.

#### What we're looking for

- Someone who likes solving problems and can explain a process clearly, in writing and out loud.
- Comfort configuring software. Experience with Freshservice, Xurrent, Ivanti, ServiceNow or a similar ITSM tool is a bonus.
- Salesforce admin experience is also valued, even without ITSM exposure.
- A degree in IT, business or a related field, or equivalent experience. ITIL Foundation is nice but not required.

#### What's in it for you

- $80,000 to $100,000 base plus super depending on experience, reviewed against delivery at twelve months.
- Certifications on the platforms we work with are paid for.
- A small team where the Managing Partner and senior consultants are directly involved in your projects, so feedback is immediate and specific.
- A clear path: Junior Consultant to Consultant, then Senior Consultant, then Architect. We'll give you ownership of a piece of a project early.

#### One honest note

Consulting means client deadlines, ambiguity, and work you haven't done before. Some weeks you'll be learning a platform and delivering on it at the same time. If that reads as a challenge rather than a warning, we'd like to hear from you.

[Apply for this role →](https://streamlinepartners.com.au/careers#apply)

## Tell us what you'd want to *learn first.*

Send a CV and a short note. For the consultant roles, mention which platforms you've touched. Nothing that fits right now? Send it anyway. We read all of them.

Or email [careers@streamlinepartners.com.au](mailto:careers@streamlinepartners.com.au) · StreamLine Partners Pty Ltd · 1300 883 162

© 2026 StreamLine Partners Pty Ltd · streamlinepartners.com.au · [Careers](https://streamlinepartners.com.au/careers?hsLang=en) 1300 883 162 · [support@streamlinepartners.com.au](mailto:support@streamlinepartners.com.au)

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